Personal Information

I take the privacy of your information very seriously and my policy is to respect your privacy regarding the information I may collect.

This policy explains how and for what purposes I use the information collected about you at janereeves.co.uk.

How I collect information

I collect information by fair and lawful means, with your knowledge and consent. I also let you know why I'm collecting it and how it will be used. You are free to refuse my request for this information, with the understanding that I may be unable to provide you with some of your desired services without it.

Use of this information

I will use your name and email address to send you transactional emails relating to the use of my services but I will not send you any marketing emails or newsletters. I don’t currently use email in this way but if I do, you’ll be able to opt-in and subscribe to receive them via this website, and opt-out using the “unsubscribe” links in the emails you receive.

I may also contact you in response to an email enquiry made at janereeves.co.uk using the personal information submitted.

Log Data

When you visit this website information is sent by your browser that may include your computer’s Internet Protocol (IP) address, your browser type and version. Though this data, in isolation, may be considered as “non-identifying information” but in combination with other data in the server logs it can be used to determine the pages you visit, the time and date of your visit, the time spent on each page, and other details.

My servers, by default, do not log your IP address and information about your browser. I will only log the IP address and browser type and version for requests to this website that result in a server error. This could be due to a problem with my website or if the page requested is not found. I will only retain this information for a short time for security and debugging purposes.

Data processing and storage

The personal information I collect is stored and processed in the United Kingdom, or where I or my partners, affiliates and third-party providers maintain facilities. I only transfer data within jurisdictions subject to data protection laws that reflect my commitment to protecting the privacy of my users.

I only retain personal information for as long as necessary to provide a service, or to improve my services in future. While I retain this data, I will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification. That said, I advise that no method of electronic transmission or storage is 100% secure, and therefore cannot guarantee absolute data security.

If you request your personal information be deleted, or where your personal information becomes no longer relevant to our operations, I will erase it from our system within a reasonable timeframe.

Cookie Policy

This website use cookies to help improve your experience. This cookie policy is part of Jane Reeves Holistic Massages’s privacy policy, and covers the use of cookies between your device and janereeves.co.uk. I also provide basic information on third-party services I may use, who may also use cookies as part of their service, though they are not covered by our policy.

What is a Cookie?

A cookie is a small piece of data that a website stores on your device when you visit, typically containing information about the website itself, a unique identifier that allows the site to recognise your web browser when you return, additional data that serves the purpose of the cookie, and the lifespan of the cookie itself.

Cookies are used to enable certain features (eg. logging in), to track site usage (eg. analytics), to store your user settings (eg. timezone, notification preferences), and to personalise your content (eg. advertising, language).

Cookies set by the website you are visiting are normally referred to as “first-party cookies”, and typically only track your activity on that particular site. Cookies set by other sites and companies (ie. third parties) are called “third-party cookies”, and can be used to track you on other websites that use the same third-party service.

Types of cookies

This section describes the different types of cookies and how this website uses them.

Essential cookies

Essential cookies are crucial to your experience of a website, enabling core features like user logins, account management, shopping carts and payment processing. Essential cookies to enable certain functions are used on this website.

Performance cookies

Performance cookies are used in the tracking of how you use a website during your visit, without collecting personal information about you. Typically, this information is anonymous and aggregated with information tracked across all site users, to help companies understand visitor usage patterns, identify and diagnose problems or errors their users may encounter, and make better strategic decisions in improving their audience’s overall website experience. These cookies may be set by the website you’re visiting (first-party) or by third-party services. This website uses performance cookies.

Functionality cookies

Functionality cookies are used in collecting information about your device and any settings you may configure on the website you’re visiting (like language and timezone settings). With this information, websites can provide you with customised, enhanced or optimised content and services. These cookies may be set by the website you’re visiting (first-party) or by third-party service. This website does not use this type of cookie.

Targeting/advertising cookies

Targeting/advertising cookies are used in determining what promotional content is more relevant and appropriate to you and your interests. Websites may use them to deliver targeted advertising or to limit the number of times you see an advertisement. This helps companies improve the effectiveness of their campaigns and the quality of content presented to you. These cookies may be set by the website you’re visiting (first-party) or by third-party services. Targeting/advertising cookies set by third-parties may be used to track you on other websites that use the same third-party service. This type of cookie is not used on this website.

Third-party cookies on our site

I may employ third-party companies and individuals on this website — for example, analytics providers and content partners. I grant these third parties access to selected information to perform specific tasks on my behalf. They may also set third-party cookies in order to deliver the services they are providing. Third-party cookies can be used to track you on other websites that use the same third-party service. As I have no control over third-party cookies, they are not covered by this cookie policy.

Our third-party privacy promise

I review the privacy policies of third-party providers before enlisting their services to ensure their practices align with ours. I will never knowingly include third-party services that compromise or violate the privacy of my users.

How you can control or opt out of cookies

If you don’t wish to accept cookies from this website, you should instruct your browser to refuse cookies from janereeves.co.uk, with the understanding that I may be unable to provide you with some of your desired content and services.

If you browse websites from multiple devices, you may need to update your settings on each individual device.

Although some cookies can be blocked with little impact on your experience of a website, blocking all cookies may mean you are unable to access certain features and content across the sites you visit.

Third-party access to information

I use third-party services for:

Analytics tracking

These services may access our data solely for the purpose of performing specific tasks on our behalf. I do not share any personally identifying information with them without your explicit consent. I do not give them permission to disclose or use any of our data for any other purpose.

I may, from time to time, allow limited access to collected data by external consultants and agencies for the purpose of analysis and service improvement. This access is only permitted for as long as necessary to perform a specific function. I only work with external agencies whose privacy policies align with ours.

I will refuse government and law enforcement requests for data if I believe a request is too broad or unrelated to its stated purpose. However, I may cooperate if I believe the requested information is necessary and appropriate to comply with legal process, to protect my own rights and property, to protect the safety of the public and any person, to prevent a crime, or to prevent what I reasonably believe to be illegal, legally actionable, or unethical activity.

I do not otherwise share or supply personal information to third parties. I do not sell or rent your personal information to marketers or third parties.

Web fonts

I use Google Fonts to enhance the typography of this website by asking your browser to load fonts that you may not have available on your computer. See this FAQ on the Google Fonts support site for more information about what this means for your privacy.

Limits of our Policy

This privacy policy only covers my own collecting and handling of data. I only work with partners, affiliates and third-party providers whose privacy policies align with mine, however I cannot accept responsibility or liability for their respective privacy practices.

My website may link to external sites which I do not operate. Please be aware that I have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.

Changes to this Policy

From time to time, I may change this privacy policy to reflect current acceptable practices. I will take reasonable steps to let users know about changes via janereeves.co.uk. If I hold contact details for you I will use this information to notify you. Your continued use of this site after any changes to this policy will be regarded as acceptance of my practices around privacy and personal information.

Your Rights & Responsibilities

As my user, you have the right to be informed about how your data is collected and used. You are entitled to know what data I collect about you, and how it is processed. You are entitled to correct and update any personal information about yourself, and to request this information be deleted.

You are entitled to restrict or object to my use of your data, while retaining the right to use your personal information for your own purposes. You have the right to opt out of data about you being used in decisions based solely on automated processing.

Contact Me

Feel free to contact me if you have any concerns or questions about how your data and personal information is being handled.

Jane Reeves Holistic Massage Data Controller
Jane Reeves

This policy is effective as of 25 May 2018.


14 Station Road